Our Services

General Services

• BEHAVIORAL MEDICINE

  We emphasize the proper raising and training of your pets.  We offer puppy classes at the clinic to help properly socialize your dog during their early development so they will have the proper lifetime skills to be a good companion.  Illness doesn't always have a physical cause.  With a proper exam and with a good history we can help you determine if your pets actions or medical condition are behavior related.  If necessary we can refer you to a trained behaviorist.

  View

  ---

• CAT AND KITTEN CARE

  We focus on our cat and kitten patients by offering a full range of services.  We recommend all our feline patients be tested for feline leukemia and feline immunodeficiency virus which we can do while you wait.  Annual wellness exams, individualized immunizations, and senior blood screens are all important to provide a long and healthy life.  Whether your cat or kitten is indoors only or also travels the outside, we can help design a health care protocol and feeding program to suit their needs.

  View

  ---

• COMPASSIONATE CARE

  At Town and Country Animal Clinic and our Lakeview Animal Clinic, we treat your pets as if they are our own, from the time they enter our offices until the time that they leave.

  View

  ---

• DERMATOLOGY

  Cases involving the skin may be challenging.  Whether you pet has lumps to be checked out, or they itch themselves raw, or they are losing hair, we will provide the expertise to help find answers.  Many of our skin cases require patience on the part of our clients because many times the answers are not easy to find.  We utilize careful history taking, laboratory results (skin scrapings, impression smears, fine needle aspirates, ear cytologies, allergy testing, and bloodwork), and skin biopsies to gather information for a diagnosis.  In very difficult cases we make referrals to board certified dermatologists.

  View

  ---

• DENTAL CARE

  Regular professional cleaning is important to maintaining your pet's teeth. We use modern and safe ultrasound to clean each tooth thoroughly - above and below the gum line. Dental technicians polish teeth to create a smooth, lustrous tooth surface more resistant to plaque buildup. Fluoride treatments help strengthen enamel and reduce tooth sensitivity.

  View

  ---

• EMERGENCY AND CRITICAL CARE

  For your convenience we are open 6 days a week.  We are open 72 hours each week so that we are available to you and your pet.  Emergency care is offered during regular business hours.      In addition, we provide after hours emergency care through the Grand Rapids Animal Emergency Hospital.  The Animal Emergency Hospital provides a fully staffed hospital and is available to assess and treat your pet.  Their specialized focus on emergency medicine and their round the clock office hours enable them to offer a consistently high level of care to the pets they treat.       Your pets will never be left unattended while in their care and they will receive necessary treatments at any time, day or night.  We feel it is in your pet's best interest, in the event of an after hours emergency, to be treated by a fully staffed veterinary clinic who can offer quality care for your pet.  They are also available to answer questions and suggest first aid procedures for your pet.  They provide us with all examinations and procedures performed and we provide feedback to them.       You can reach us for emergency care by calling our office at 616-754-4992 or after the office is closed you can call 616-361-9911 or our answering service at 1-800-310-1212.

  View

  ---

• FULLY STOCKED PHARMACY

  We stock a wide range of the best veterinary drugs in the animal healthcare field.  We offer some amazing products for cats that do not require you to give a pill or a liquid by mouth such as:     Convenia- an injectable antibiotic given in the office which will provide treatment for two weeks with just one shot!     Revolution- just apply it to the back of the neck and your cat will be treated for ear mites and fleas, wormed for hookworms and roundworms, and as a bonus will prevent heartworm disease if given monthly.     Profender- will worm cats against roundworms, hookworms, and tapeworms by applying to the back of the neck. We also offer the best in broad parasite protection for your dogs by offering Sentinel- a once a month oral parasite prevention for roundworms, hookworms, whipworms, fleas, and heartworms. For your dog or cat that hurts, we carry excellent products for pain relief.

  View

  ---

• HOSPICE/EUTHANASIA SERVICES

  Saying goodbye to a long-time friend is painful. We work with clients to ensure their pet's comfort and dignity.  The compassion we show extends to our clients as well as their pets.  All pets are sedated prior to euthanasia for their comfort and our clients peace of mind so that euthanasia can be done in a safe, caring, and dignified manner.  Services include taking care of the remains as directed by the client including private cremation and taking a clay paw remembrance.

  View

  ---

• IMMUNIZATION AND WELLNESS CARE

  We strive to prevent illness whenever possible. The time and effort invested in Wellness programs has rewards for both pets and owners. Our Wellness programs are designed specifically for your pet and include: Comprehensive physical exam; internal parasite testing; heartworm and flea control; vaccination program; spay and neuter package; and specialized blood tests for all life stages.

  View

  ---

• INTERNAL MEDICINE

  We cover all areas of internal medicine, including: Cardiology; Ophthalmology; Neurology; Dermatology; Gastroenterology; Orthopedic surgery; Oncology; Endocrinology; among others.  Because of our large doctor staff, we are able to work collaboratively and collectively for the benefit of our patients.  A second or third opinion is just a room away.

  View

  ---

• LABORATORY- IN HOUSE

  Our in house laboratory allows us to get answers fast when your pet is sick.  We perform over 90% of our lab work on site.  We have a new Heska in house unit for our chemistries and CBCs.  We can perform ear cytologies, skin scrapes, and impression smears for ear and skin cases.  We can do fine needle aspirates (FNA) on lumps that are of concern to you and your pet.  We also do on site tests for heartworm, lyme disease, erlichia, and anaplama for dogs as well as leukemia and aids testing for cats.  Faster results mean faster and more accurate treatment for your pet.

  View

  ---

• MICROCHIPPING

  Microchips have helped reunite thousands of pets with their families. We offer the HOME AGAIN microchip products to increase the chances of a safe recovery.  An especially good time to microchip your pet is when they have an ovariohysterectomy or castration.  The number one failure of microchipping is the failure to register your pet after the chip is implanted.  We offer clients a discount for registering their pets while at the cllinic.

  View

  ---

• NUTRITIONAL COUNSELING

  Some pets require special food, and all pets benefit from a balanced diet. Our trained and certified staff is available to help you choose the right diet for your pet to keep him or her happy, healthy and active.  We recommend Science Diets and Hill's Prescription Diets for all the life stages and special needs of your pets.

  View

  ---

• PAIN MANAGEMENT

  Veterinary patients feel pain and discomfort under the same circumstances as people do. We know that recognizing and alleviating pain in animals is the essence of good patient care.  We recommend pain management for all surgical procedures.  We work hard with our clients to alleviate the pain of arthritis and help our patients live more comfortable extended lives.

  View

  ---

• RADIOLOGY

  Radiology – or X-rays – help our veterinarians evaluate muscular-skeletal, cardiovascular(cardiopulmonary), gastrointestinal, reproductive and urinary systems.

  View

  ---

• SENIOR CARE PACKAGES

  For our "Seniors at Seven,"  those pets seven years of age and older, we have comprehensive wellness testing.  These packages include baseline bloodwork, ECG, radiography, and ultrasound.  Please ask us so we can help you choose the proper package for your pet.  We recommend all senior pets have annual blood work to detect problems early, so we can intervene and help them live a longer and happier life

  View

  ---

• SURGERY- GENERAL

  We offer advanced surgical techniques and technology. All patients are carefully screened for safety and anesthetics are specifically tailored to your pet.      We offer a variety of safety packages to minimize risk to your pet and to meet your comfort zone for costs and safety.       Surgical services and facilities include:  fully trained veterinary and technical staff, to ensure the safest, most efficient, state-of-the-art procedures for your pet; heated water blankets for greater comfort; advanced sterilization techniques; ECG and oxygen saturation monitors; intensive after surgery care and full pre-anesthetic blood testing. What sets us apart?   There is no such thing as a routine surgery in our clinics.  Spays and neuters are major surgical procedures that       require  proper skill and care that is provided by  our     health care team . We utilize a dedicated surgical suite. We use a newly steam sterilized surgical pack on each and every spay and neuter. Doctors are gowned and gloved to maintain a sterile  surgical environment.  Advanced anesthesia monitoring is used on every  patient. Our clients have the option (based on age of pet) of           requesting pre-anesthetic blood work and intravenous fluids to increase  the safety of anesthesia and surgery. Every patient is treated as an individual, with the type and kind of anesthesia modified to meet the patient’s needs.      Every patient in our hospital is up to date on vaccination for the protection of the pets in our hospital.      Most importantly, we treat your pet as if they were our own.  The individual attention, kindness, and care starts when they enter our doors and continues all the way to our dedicated recovery room and until they are ready to go home. If you have any questions at all, please ask us as we are   dedicated to providing the excellent care that you want for your pet.

  View

  ---

• SURGERY- ORTHOPEDIC

  We offer Cruciate Ligament Surgery for torn ACL and fracture repair using stainless steel pins and wire.  We can also recommend orthopedic specialists in Grand Rapids and at Michigan State University when that kind of service is desired.

  View

  ---

• ULTRASOUND

  This non-invasive, state of the art technology uses soundwaves to painlessly examine specific internal organs of the abdomen and chest.

  ---

• WEIGHT LOSS MANAGEMENT

  We can help your overweight pet and you in working to improve your pet's health and lifespan.  We have the expertise and the diets to help make this difficult process easier.  For dogs we also use Slentrol to help your dog want to eat less and make the weight go away.

  View

  ---

• ZOONOTIC DISEASE PREVENTION

  Zoonotic diseases are those that can be transmitted from animals to people.  The information we provide makes living with your pet healthier for them and for you. For more detail on zoonotic disease we encourage you to visit www.petsandparasites.org.   Strategy for Dog Owners:   Heartworm test your dog every year and place them on year round Interceptor or Sentinel.  Both products worm against roundworms and hookworm every month to control infection of your dog and prevent contamination of their environment.  This protects your dog from the devastating effects of heartworm disease and intestinal parasites but also protects your children, your grandchildren, and your neighborhood children.  Protect those little people who do not always wash their hands before they put their fingers in their mouths.   Strategy for Cat Owners:   Use Revolution on your cat every month to control roundworm and hookworm infection in your cat.  Even inside only cats can have repeated roundworm infections.  Revolution also controls fleas, ear mites, and heartworm disease in cats.  Revolution will not only keep your cat healthier but will also protect your children, your grandchildren, and your neighborhood children.  Protect those little people who do not always wash their hands before they put their fingers in their mouths.   Please Note: Homeopathic Remedies or Alternative Therapies do not work to protect those we live with.

  View

  ---

Reproductive Services

• ARTIFICIAL INSEMINATION

  Our clinic has provided artificial insemination as a means to help our purebred dog breeders maximize success in their breeding programs for 27 years.  We can fresh collect the male, use fresh chilled semen shipped to our office, or use frozen semen shipped to our office.  Pregnant purebred dogs and litters of happy puppies is our goal!

  View

  ---

• TRANS-CERVICAL INSEMINATION

  This is an artificial insemination using our rigid endoscope to place the semen through the cervix and into the uterus.  This procedure is usually done once (like surgical insemination) in a cycle but could be done twice if requested.  This procedure does take a calm dog to get good results.

  ---

• SURGICAL INSEMINATION

  Surgical insemination is a one time breeding to maximize sperm concentration in the uterus and therefore to enhance fertilization process.  Surgical insemination is done two days after ovulation.

  ---

• CAESARIAN SECTION

  One of the happiest events in a veterinary clinic is the successful delivery of puppies or kittens.  All owners who breed their dogs or cats should be prepared emotionally and financially for a caesarian section every time they choose to breed their dog or cat.  We have a caring and determined health care team to help get the newborns going and to take proper care of the mother before, during, and after surgery.

  View

  ---

• SPAY AND NEUTER

  If you are not planning on breeding your pet, then we recommend that you have your pet spayed or neutered.  A spay is an ovariohysterectomy and a neuter is a castration. The health benefits for both male and female pets and the prevention of unwanted puppies or kittens makes this the preferred course for most clients. We recommend having these procedures done at five (5) months of age or older. For females, if they are spayed before the first heat cycle we will reduce the risk of breast cancer by 90%.  If they are spayed between the first and second heat cycle we will reduce the risk of breast cancer by 50%.  Spayed females also have no risk of a uterine infection (pyometra) following a heat cycle. For males, there is the elimination of possible testicular cancer, reduction in prostate problems, reduction of peri-rectal tumors and hernias, and less reason to wander. What is the difference between our clinic and a reduced rate spay/neuter clinic? There is no such thing as a routine surgery in our clinics.  Spays and neuters are major surgical procedures that require  proper skill and care that is provided by our health care team . We utilize a dedicated surgical suite. We use a newly steam sterilized surgical pack on each and every spay and neuter. Doctors are gowned and gloved to maintain a sterile  surgical environment.  Advanced anesthesia monitoring is used on every  patient. Our clients have the option (based on age of pet) of requesting pre-anesthetic blood work and intravenous fluids to increase  the safety of anesthesia and surgery. Every patient is treated as an individual, with the type and kind of anesthesia modified to meet the patient’s needs.      Every patient has up to date vaccination to prevent transmission of disease to others in our clinics. Most importantly, we treat your pet as if they were our own.  The individual attention, kindness, and care starts when they enter our doors and continues all the way to our dedicated recovery room and until they are ready to go home. If you have any questions at all, please ask us as we are   dedicated to providing the excellent care that you want for your pet.

  ---

• PREGNANCY ULTRASOUND

  We can diagnose your pet's pregnancy comfortably and easily using our ultrasound.

  View

  ---

• FRESH CHILLED SEMEN

  Town and Country Animal Clinic can collect, prepare, and ship fresh chilled semen.

  ---

Kennel Services

• BATHING

  Treat your pet to a luxurious bath. Our special, cleansing baths remove dirt, debris and that doggie pet odor – your pet will feel fresh and revitalized. If scratching is a problem, our medicated baths contain soothing agents that stop the itching. Services also include nail trim and ear cleaning.

  View

  ---

• BOARDING

  Pets are like our children – we feed, nurture and lavish attention on them. Our highly qualified kennel attendants do the same when you can't be there. We provide tender loving care (such as brushing and cuddling), and supervised outdoor playtime in our safe fenced in play areas, to keep them happy and active.

  View

  ---

• GROOMING

  Your pet will be pampered and made over.  Our expert grooming staff will recommend the proper cut and then turn your pet into a happy well groomed furry friend.

  View

  ---

Specialty Services

• ENGLISH BULLDOG CARE

  For any client with an English Bulldog (or other bracheocephalic breeds), you understand the special needs that some of these precious pets require.  Whether it is breathing difficulty, skin disease, allergy, eyelid, or tail problems, we have the experience to meet those needs.  For almost 30 years we have been taking care of these unique canines.  We work with a number of English Bulldog breeders in helping them with pregnancy and delivery.

  View

  ---

• ENGLISH BULLDOG PALATE RESECTION

  All brachycephalic dogs may develop respiratory distress from elongated soft palate, inflamed and swollen tonsils, or everted saccules in the larynx.  For the English Bulldog and other affected breeds we offer resection of the palate, tonsillectomy, and removal of the saccules.

  View

  ---

• RIGID ENDOSCOPY

  We currently use our rigid endoscope for evaluation of the female reproductive tract and the female bladder.  We also use the endoscope for transcervical insemination. We  provide rigid endoscopy for evaluation of the nasal sinuses. We provide rigid endoscopy for evaluation and flushing of the ear canal.

  View

  ---